Because we are a surgical practice, it is not always possible to stay exactly on time. Still, we pride ourselves on staying on schedule and rarely will you have much, if any, waiting time. Most scheduling delays arise because of patients arriving late. Please remember to allow for unpredictable traffic and give yourself a few minutes to spare.
Cancellation Policy
We understand that on occasion cancellations are necessary, particularly due to illness. Please remember, though, that each appointment time is reserved exclusively for that individual patient, and without adequate time to fill the broken appointment, the operatory is empty for that time. Unfortunately, the overhead of the operatory continues. Therefore, if we are unable to have two full business days notice of a cancellation, an overhead charge of 50% will be made - unless we are able to fill that time. We would much prefer never to make that charge, so try to schedule a time most convenient for you.
Home - Patient Information - Scheduling and Cancellations